FAQ
If a capability is not in the application, it is not claimed here.
FAQ
Answers reflect the live application — signup, roles, payments, and what you can manage.
Ticketing Experts is a multi-tenant, multi-supplier ticketing platform. Organizers run a workspace where they manage products, inventory, bookings, customers, widgets, POS, and QR gate scanning.
It is built for ticket suppliers, tourism businesses, attractions, venues, experience operators, hospitality desks, and teams that resell inventory through partners.
Products and sessions, ticket types and seat maps, orders and refunds, customers, widgets and channels, discounts and vouchers, merchandise and packages, resellers, gate devices, POS, reports, and supplier settings.
Create an account, confirm your email, and sign in. A workspace, default supplier, and Owner membership are provisioned automatically. You can add a product next.
Yes. Owners and admins invite teammates by email. Roles are Owner, Admin, Manager, Staff, and Gate. Access can be limited to specific suppliers.
Yes. Catalog, operations, and gate access are separated by membership role. A Gate user is scoped to scanning; staff do not see the reseller module.
You can create a workspace from Get Started Free. Commercial terms and the platform fee on payments are set in your agreement with Digital Experts — there is no self-serve price list in the product today.
Stripe Connect is the primary card and payout path. Paymob and Fawry adapters are available when those credentials are configured. PayPal, Adyen, and Spreedly are listed as coming soon in settings and are not live.
Use Book a Demo or Contact. You can also email support@digitalexperts.ae.
Every seat sold
Start with Ticketing Experts. Catalog, bookings, payments, POS, and the gate stay together.